COI Tracking Software for Construction (2026 Guide) | Billy

If you collect a certificate of insurance (COI) from every subcontractor, vendor, or tenant you work with, you already know the pain: chasing brokers by email, checking expirations in a spreadsheet, and hoping nobody walks on site with a lapsed policy. COI tracking software fixes that by automating collection, review, and renewal tracking in one place. This guide explains how certificates of insurance work, where manual tracking breaks down, and what to look for in a COI management platform.

Key takeaways
  • A COI is a one page summary of a vendor’s insurance. It is evidence of coverage, not the coverage itself.
  • The real risk lives in the endorsements (additional insured, waiver of subrogation, primary and noncontributory), not on the face of the ACORD 25.
  • Spreadsheets fail at scale because expirations, endorsements, and project specific requirements change constantly.
  • COI tracking software automates requests, reviews each certificate against your contract requirements, and alerts vendors before policies lapse.
  • Billy is COI tracking software built for construction, with AI review and native integrations with Procore, Autodesk, Sage, and more.

What is a certificate of insurance (COI)?

A certificate of insurance, usually called a COI, is a document issued by an insurance broker or carrier that summarizes a business’s active policies. In the United States the most common format is the ACORD 25 certificate of liability insurance. It lists the named insured, the insurers, policy numbers, effective and expiration dates, coverage limits, and the certificate holder.

In construction, a general contractor typically collects a COI from every subcontractor on every project before they are allowed on site. Owners, developers, property managers, and lenders do the same with their contractors and vendors. For a deeper walkthrough of each box on the form, read our guide on how to read and interpret a certificate of insurance.

What a COI usually shows

General liabilityEach occurrence and aggregate limits, plus whether a per project aggregate applies.
Automobile liabilityCombined single limit for owned, hired, and non owned vehicles.
Workers’ compensationStatutory coverage plus employers’ liability limits.
Umbrella or excessExtra limits that sit above the underlying policies.
Important: A COI is evidence of insurance at the moment it was issued. It does not grant coverage on its own. Being listed as the certificate holder is not the same as being an additional insured. That status requires an actual endorsement on the policy.

What is COI tracking?

COI tracking (also called certificate of insurance tracking, COI management, or insurance compliance tracking) is the ongoing process of:

  1. Requesting certificates from every vendor or subcontractor.
  2. Reviewing each certificate and its endorsements against your contract’s insurance requirements.
  3. Following up on deficiencies until the vendor is compliant.
  4. Monitoring expiration dates and collecting renewals before coverage lapses.
  5. Keeping an audit ready record of every document and every decision.

It sounds simple. Then you multiply it by every sub, every project, and every renewal cycle.

Why manual COI tracking fails

Most teams start with an inbox and a spreadsheet. If that is you, grab our free COI tracking template for Excel to get organized today. But as volume grows, the same problems show up for almost every contractor:

Endless email chasingProject managers and AP staff spend hours requesting certificates from brokers who send the wrong form, the wrong holder, or nothing at all.
Missed expirationsA spreadsheet will not email a vendor 30 days before their policy expires. Lapses get found after an incident, when it is too late.
Endorsements go uncheckedChecking a box on the ACORD form is not proof of additional insured status or a waiver of subrogation. Real review means reading the endorsement pages.
No single source of truthCertificates live across inboxes, shared drives, and project folders, so nobody knows who is actually compliant right now.

Each gap is a risk transfer failure. If a sub’s coverage lapses or an endorsement is missing, the claim can land on your policy, raise your premiums, or show up as a charge for uninsured subcontractors at your next audit. Our free 2026 audit ready checklist walks through what auditors look for.

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What COI tracking software does

COI tracking software replaces the inbox and spreadsheet with a system that runs the whole compliance loop for you. The best platforms handle five jobs:

Automated collectionSends requests to vendors and their brokers with your exact requirements, then follows up automatically until documents arrive.
Verification and reviewChecks limits, dates, named insureds, and endorsements against the requirements in each subcontract.
Deficiency follow upTells the vendor or broker exactly what is missing so the corrected certificate comes back right.
Expiration monitoringTracks every policy date and requests renewals before coverage lapses.
Reporting and audit trailShows compliance status across every vendor and project, with a full history of every document.

How Billy automates COI compliance

Billy is an all in one construction compliance platform built for builders, by builders. Here is what that looks like inside the product.

1. See every vendor’s compliance status at a glance

Billy gives your team one dashboard for certificates of insurance, W9 tax forms, business licenses, and any other compliance document you require. Every vendor is clearly marked compliant, non compliant, expiring, or waived.

Illustrative example. Vendor names are fictional.

2. Collect COIs with no vendor logins

Vendors and their brokers upload documents through a simple link. No account, no password, no support tickets. Billy’s automations send the request, chase the follow ups, and stop manual back and forth with brokers. Subcontractors can also keep their documents ready to share in the Billy Insurance Wallet.

3. Let AI review every certificate down to the endorsement

Billy’s AI Review Assistant reads certificates and endorsements the way an experienced risk manager would, checking for provisions like CG 20 10 additional insured status, waiver of subrogation, and notice of cancellation. Your team reviews the flagged items instead of every page.

Want to do this by hand first? Our complete guide to reviewing a certificate of insurance covers every check, and our breakdown of insurance certificate verification for construction explains why endorsement level review matters.

4. Never miss an expiration

Billy tracks every policy date and automatically notifies vendors before coverage lapses, so renewals arrive before the old policy runs out, not after an incident.

5. Work inside the tools you already use

Billy pulls project and vendor data straight from your project management and ERP systems, which removes duplicate data entry. Integrations include Procore, Autodesk, Sage 300, Sage Intacct, CMiC, Viewpoint Vista, and more. Procore users can see everything Billy does from inside Procore in our Billy + Procore webinar recap.

6. Choose self service or let us run it

Run compliance in house with Billy Self Service, or hand the work to Billy’s team with Managed Services. Need to vet subs before they bid? Add the subcontractor prequalification tool.

Upload a COI and watch Billy review it

See the AI Review Assistant flag missing endorsements in seconds.

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Spreadsheet vs. generic tools vs. Billy

CapabilitySpreadsheet + emailGeneric vendor toolBilly
Automated COI requests and follow upsNoUsuallyYes
Vendor uploads with no loginNoVariesYes
Endorsement level review (AI, WOS, PNC)ManualOften surface levelAI Review Assistant
Construction project requirementsManualLimitedBuilt for construction
Expiration alerts to vendorsNoUsuallyYes
Procore, Autodesk, Sage integrationsNoLimitedNative
W9s, licenses, lien waivers in one placeNoVariesYes
Fully managed optionNoVariesYes

How to choose COI tracking software

Use this checklist when you compare certificate of insurance tracking software. For a side by side look at the leading platforms, see our ranking of the best COI tracking software in 2026.

  • ✓Industry fit. Does it understand construction requirements like per project aggregates, completed operations, and project specific endorsements such as CG 21 44?
  • ✓Endorsement review. Does it check the actual endorsements, or only the ACORD checkboxes?
  • ✓Vendor experience. Can subs and brokers upload without creating an account?
  • ✓Integrations. Does it sync with your project management and accounting systems?
  • ✓Beyond COIs. Can it also track W9s, licenses, NTOs, and lien waivers?
  • ✓Service model. Can you run it yourself and also outsource the work when your team is stretched?

General contractors can see how Billy checks every box on our page for COI tracking software for general contractors.

COI tracking FAQ

What is COI tracking software?
COI tracking software is a platform that automates collecting, reviewing, and monitoring certificates of insurance from vendors and subcontractors. It replaces spreadsheets and email with automated requests, compliance review against contract requirements, and expiration alerts.
What does COI stand for in insurance?
COI stands for certificate of insurance. It is a document from an insurance broker or carrier that summarizes a business’s active policies, limits, and policy dates.
Is a certificate of insurance proof of coverage?
A COI is evidence that coverage existed when it was issued. It does not change or extend the policy. Additional insured status and waivers of subrogation must be granted by endorsements to the policy itself.
What is the difference between a certificate holder and an additional insured?
A certificate holder is simply the party that receives the certificate. An additional insured has rights under the vendor’s policy through an endorsement. Learn more in our certificate holder guide.
How often should COIs be collected?
Collect a COI before a vendor starts work and again at every policy renewal. Many contractors also request updated certificates for each new project with project specific requirements.
Can I track COIs in Excel?
Yes, for a small number of vendors. Our free COI tracking template is a good start. As vendor count grows, spreadsheets cannot send requests, review endorsements, or alert vendors before policies expire, which is when software pays for itself.
Does Billy integrate with Procore?
Yes. Billy automatically transfers project and vendor data from Procore, and you can work with Billy from inside Procore. See the Procore integration.

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