COI Tracking Software for Property Managers | Billy

COI Tracking Software for Property Managers | Billy
Built for Property Management Teams

Your vendors are
uninsured right now.
Billy fixes that.

Most COIs submitted by vendors fail on first review. Billy catches every gap automatically — so your properties stay protected and your team stops chasing paperwork.

Setup in under a day. No credit card required.

Billy — Vendor Compliance Dashboard
COMPLIANT
84%
EXPIRING SOON
9
ACTION NEEDED
4
VENDORTYPEEXPIRESSTATUS
Apex Maintenance Co.PlumbingMar 2026Compliant
GreenScape LawnLandscapingApr 2026Expiring
SecureGuard LLCSecurityJan 2026Expired
Summit HVAC ServicesHVACJun 2026Compliant
ProClean FacilitiesCleaningMissing
Trusted by 500+ property management teams
★★★★★
Capterra
4.8 / 5
★★★★★
Software Advice
4.9 / 5
★★★★★
GetApp
4.8 / 5
★★★★★
G2
4.7 / 5

What managing vendor compliance
looks like today — and with Billy.

❌ Without Billy
📧
Chasing vendors by email for COIs
3–5 follow-ups per vendor, per renewal
📊
Tracking everything in a spreadsheet
One person maintains it. No one else trusts it.
🔍
Manually reading every certificate
Hours of review. Mistakes still get through.
Discovering expired COIs after the fact
When a claim happens, not before it does
🤷
No visibility across your portfolio
Which properties have gaps? Nobody knows.
✓ With Billy
🤖
Billy requests COIs automatically
Vendors submit directly — no logins, no friction
🖥️
One live dashboard for every property
Real-time compliance status, always accurate
AI reads and verifies every COI instantly
Flags gaps, wrong limits, and missing endorsements
🔔
Renewal reminders sent automatically
30, 60, 90 days before expiration — done for you
Portfolio-wide compliance in one view
Every property, every vendor, every status — live

Up and running in 3 steps.
Done in less than a day.

No lengthy onboarding. No complex setup. No migration headaches.

1

Tell Billy your requirements

Set your insurance requirements by vendor type or property. Billy builds the compliance rules — you review them once and they run automatically.

2

Upload your vendor list

Import your existing vendor list in minutes. Billy immediately reaches out to every vendor requesting their COI — no manual emails from your team.

3

Billy handles everything else

COIs are collected, AI-verified against your requirements, and tracked continuously. You get alerts for gaps and renewals — nothing else to manage.

What you actually get.

Every feature built around one goal: zero compliance gaps, zero manual work.

🤖

Automated Collection

Your vendors submit — without you asking twice

Billy sends requests directly to vendors and their brokers. No logins, no portals. They upload, Billy does the rest.

AI Review Assistant

Every COI reviewed in seconds, not hours

Our AI reads policy language, checks coverage limits, flags missing endorsements, and marks vendors compliant or not — instantly.

🏢

Multi-Property Dashboard

Know your exposure across every building

One real-time view for your entire portfolio. Filter by property, vendor type, expiration date, or compliance status.

🔔

Automatic Renewals

Never discover an expired COI after an incident

Billy tracks every expiration date and follows up with vendors automatically — 30, 60, and 90 days in advance.

📁

Full Document Tracking

COIs, W9s, licenses — all in one place

Track every document each vendor type needs. Billy requests, collects, and stores the full compliance packet automatically.

📊

Audit-Ready Reports

Show clients and owners a clean compliance record

Generate compliance reports by property or portfolio in one click — exactly what you need when an owner or auditor asks.

What property managers
say after switching to Billy.

4.8
★★★★★
Based on 200+ verified reviews
Capterra · G2 · Software Advice
★★★★★
CAPTERRA
“Found 3 expired COIs on day one that we had no idea about.”
We went live with Billy on a Tuesday. By Thursday it had already flagged three vendors with lapsed coverage who were actively working on our properties. That alone justified the whole year’s cost. The setup was genuinely fast — we had our full vendor list imported and outreach going by end of day one.
MR
Marcus R.
VP of Operations · Commercial PM Firm · Chicago, IL
Verified Customer · 8 months ago
★★★★★
G2
“We freed up 6 hours a week that used to go to COI follow-ups.”
Before Billy, my operations coordinator was spending most of her Friday tracking down insurance certificates by email. Now that’s completely gone. Billy handles all the follow-up automatically. She’s doing actual operations work again and our compliance rate is higher than it’s ever been.
ST
Sarah T.
Director of Operations · Multifamily PM · Atlanta, GA
Verified Customer · 5 months ago
★★★★★
SOFTWARE ADVICE
“The AI verification is the real differentiator. It catches what humans miss.”
We’d been manually reviewing COIs for years and thought we had a solid process. In the first month with Billy, the AI flagged 11 certificates that looked fine on the surface but had incorrect additional insured language or limits that didn’t match our requirements. We would have missed every single one.
DJ
David J.
Risk Manager · REIT Portfolio · Dallas, TX
Verified Customer · 3 months ago
★★★★★
CAPTERRA
“Our HOA boards finally stopped asking us ‘is the contractor insured?'”
Managing 40+ HOA communities meant we were constantly fielding calls from board members worried about uninsured contractors. Now I just send them a compliance report from Billy. Every vendor, every property, every status. That one thing alone has improved our client relationships more than anything we’ve done in years.
LM
Lisa M.
Owner · HOA Management Company · Tampa, FL
Verified Customer · 11 months ago
★★★★★
G2
“Vendors actually prefer submitting through Billy over our old process.”
I was worried our vendors would push back on a new system. The opposite happened. They love that they can just upload directly — no account creation, no login, just done. Our compliance submission rate went from around 60% within 30 days to over 90%. That’s the metric that actually matters for our risk exposure.
AK
Alex K.
COO · Mixed-Use Property Group · Los Angeles, CA
Verified Customer · 6 months ago
★★★★★
SOFTWARE ADVICE
“Switched from a spreadsheet to Billy in one afternoon. Never looking back.”
We had a massive spreadsheet that one person owned. When she went on maternity leave we realized how fragile our entire compliance process was. We got Billy set up in a single afternoon — uploaded the vendor list, configured our requirements, and it started reaching out to vendors immediately. Now it runs itself.
PW
Patricia W.
Property Manager · Student Housing Portfolio · Austin, TX
Verified Customer · 2 months ago

Every type of property.
One compliance platform.

Select your portfolio type to see the exact scenario Billy solves for you.

Multifamily Residential

THE SCENARIO

“We manage 800 apartment units across 12 buildings. Every building has a different set of contractors — HVAC, plumbing, pest control, landscaping. Tracking their COIs manually across all 12 properties is a part-time job we can’t afford.”

Multifamily portfolios typically have 30–80 active vendors per property, each with annual renewals on different dates. Billy centralizes the entire operation — one dashboard for all properties, automated renewal outreach, and AI verification so nothing slips through.

  • Manage all vendors across every building from one account
  • Automatic renewal outreach before any COI expires
  • Set coverage requirements by vendor category (HVAC vs. landscaping vs. electrical)
  • Instant alerts when a vendor becomes non-compliant mid-lease year
73%
Avg. time saved on COI admin
94%
Vendor submission rate with Billy
<1 day
Average setup time
Multifamily apartment complex
Multifamily Portfolio Management
Compliance tracking across every building and unit type

Commercial Office Buildings

THE SCENARIO

“We manage three Class A office towers. Every tenant has approved vendors, and every one of those vendors needs to carry our required coverage. With 200+ vendors across three buildings, our facilities team is drowning in COI requests.”

Commercial office buildings face a unique compliance challenge: vendor relationships are driven by tenant needs, meaning your approved vendor list changes constantly. Billy adapts to new vendors in real-time and handles COI collection the moment a new contractor is added.

  • Track tenant-approved vendors alongside building-managed vendors in one place
  • Set higher coverage limits required for commercial work (general liability, umbrella, workers’ comp)
  • Generate per-building compliance reports for asset managers and owners
  • AI flags missing additional insured endorsements specific to commercial leases
11x
Faster COI review vs. manual
$0
Vendor login cost or friction
100%
Portfolio visibility at all times
Commercial office tower
Commercial Office Compliance
Class A buildings with complex vendor ecosystems

HOA Community Management

THE SCENARIO

“We manage 45 HOA communities. Every community has its own board, its own vendors, and its own insurance requirements. We can’t hire enough staff to track this manually. Boards call us constantly asking if contractors are insured.”

HOA management at scale is a compliance nightmare without the right system. Each community has different vendors, different board requirements, and a board that holds you accountable. Billy gives you one platform for all 45 communities and gives each board the visibility they want without more work for your team.

  • Separate compliance tracking per HOA community within one account
  • Share read-only compliance dashboards with HOA boards on demand
  • Automatic vendor outreach so no staff time is spent chasing certificates
  • Protect your firm from liability when a vendor incident occurs
45+
Communities managed in one account
Zero
Staff hours on COI follow-up
Live
Board-ready compliance reports
HOA residential community
HOA Community Management
Multi-community compliance at scale

Student Housing Portfolios

THE SCENARIO

“Our student housing properties near universities have a revolving door of vendors. Summer turnover means 40+ contractors working at the same time — painting, repairs, HVAC, flooring. Tracking COIs during turnover season is pure chaos.”

Student housing has the most intense compliance pressure of any property type — summer turnover season floods you with new vendors all at once. Billy handles mass vendor onboarding automatically, so your team can focus on the actual turnover work, not the paperwork.

  • Onboard 40+ turnover vendors simultaneously — Billy handles outreach for all of them
  • Block non-compliant vendors from showing up on property with real-time status flags
  • Seasonal vendor management — easily reactivate returning vendors each year
  • University compliance reporting if required by your institution or lender
40+
Vendors onboarded simultaneously
48 hrs
Avg. vendor COI submission time
100%
Turnover season audit trail
Student housing complex
Student Housing Compliance
Built for high-volume seasonal turnover workflows

Senior Living Communities

THE SCENARIO

“We operate senior living communities with strict regulatory requirements. Every vendor on site — medical equipment suppliers, food service, maintenance, transportation — needs to carry specific coverage. One uninsured incident in a senior living setting is a serious legal and reputational event.”

Senior living facilities have higher liability exposure than almost any other property type. Residents are vulnerable, regulatory scrutiny is intense, and the consequences of an uninsured vendor incident are severe. Billy enforces your exact coverage requirements for every vendor, every time.

  • Enforce higher coverage limits specific to senior care and healthcare-adjacent vendors
  • AI verification flags coverage language that doesn’t meet senior living requirements
  • Audit-ready compliance records for state regulators and insurance carriers
  • Automatic compliance holds — non-compliant vendors flagged before they access residents
100%
Vendor coverage visibility
1-click
Regulatory audit reports
Zero
Uninsured vendor incidents
Senior living community
Senior Living Compliance
Highest-stakes vendor compliance, fully automated

See what Billy is worth
to your team in real dollars.

Adjust the sliders to match your portfolio — see your time savings and financial ROI instantly.

Number of active vendors
Total vendors across your portfolio requiring COI tracking
75
Hours spent per week on COI admin
Chasing, reviewing, filing, and updating vendor certificates
8 hrs
Hourly cost of the person doing it
Fully-loaded salary cost of your operations or admin staff
$45
Number of properties in your portfolio
Buildings, communities, or locations you manage
12
Avg. vendor incidents per year (uninsured)
Near-misses or actual incidents involving vendor coverage gaps
2
Your Annual ROI with Billy
Hours saved per year
Staff cost recovered
Risk exposure avoided (est.)
Vendors brought into compliance
Estimated Billy annual cost
💰 Estimated Net Annual Value
Get Your Personalized ROI Analysis →

Estimates based on industry averages for property management teams. Actual results vary by portfolio size and current process maturity. Billy will walk through a detailed ROI model during your demo.

Teams who made the switch.

★★★★★

“We were spending hours every week chasing COIs and still had no confidence our vendors were actually compliant. Billy cut that to almost zero. The AI catches things we never would have caught manually — wrong additional insured language, sub-limit endorsements, exclusions. It’s not just automation, it’s smarter review.”

JB
Operations Director
Commercial PM Firm · 22 properties · New York, NY
★★★★★

“Setup took less than a day. Within the first week Billy had flagged three vendors with expired coverage that were actively working on our properties. That alone paid for the entire year. Our HOA boards have stopped asking about vendor insurance because they know we have a system.”

RL
VP of Operations
HOA Management Company · 38 communities · Tampa, FL

Real questions
from PM teams.

The things property managers actually ask before they get started.

Book a Demo

Most teams that say this are tracking COIs in spreadsheets with one person responsible. The problem isn’t the process — it’s that it breaks under pressure. The week that person is sick, on vacation, or leaves, compliance stops. Billy makes compliance a system, not a person.

Yes, completely. Procore is popular with construction teams but Billy works as a standalone platform for property managers. You don’t need any integration to get started. Setup takes less than a day.

Billy makes it as easy as possible — vendors upload directly with no login required. If a vendor still refuses, Billy surfaces that in your dashboard so you can decide whether to block them. Most refusals disappear when submission takes under two minutes.

Upload your existing vendor list as a spreadsheet and Billy imports it automatically. Your onboarding specialist helps configure your compliance rules and Billy starts requesting COIs from every vendor on day one. No manual data entry.

Yes — Billy is purpose-built for multi-property portfolios. Segment by property, building, vendor type, or custom tags. You get a portfolio-wide view and can drill into any individual property.

W9 tax forms, business licenses, and any custom compliance document you require. Billy handles the full compliance packet — you define what each vendor type must provide, and Billy tracks, requests, and verifies everything.

No black hole. Here’s exactly
what comes next.

1

You book a 20-minute demo

Pick a time that works. We’ll ask two questions in advance so the demo is specific to your portfolio type — not a generic walkthrough.

2

We show you your exact use case

We walk you through Billy configured for property management — your vendor types, your compliance requirements, your dashboard view.

3

You start a free trial

If it looks right, we set you up the same day. No credit card, no long onboarding. Most teams are tracking live vendors within 24 hours.

Right now, some of your vendors
are working uninsured.

Billy will tell you exactly which ones within 24 hours of getting started.

Book a Free 20-Min Demo →
No credit card Setup in under a day Cancel anytime