In the construction industry, presenting a Certificate of Insurance (COI) is often required by clients to ensure that you have insurance coverage to complete the job as defined in the signed contract. The Certificate Of Insurance (COI) document is proof of insurance, typically provided on an ACORD form. It summarizes coverage details about your policy, such as coverage type, limits, endorsements, and effective dates.

Understanding how to obtain a COI and what to expect can simplify the process and help you get on the job and paid much faster. Here’s what you need to know:

What is a Certificate of Insurance (COI)?

A COI is a standardized document that verifies the existence of an insurance policy and summarizes its terms, including coverage types, limits, and policy dates. For contractors, it offers clients peace of mind, demonstrating that you’re prepared for unexpected incidents that might occur during a project. For example, general liability insurance covers bodily injury or property damage caused to third parties.

When Do Contractors Need a COI?

You may need to provide a COI in several scenarios, including:

  • Signing a client contract: Many clients require proof of insurance before you start work.
  • Commercial leases: Property managers often need confirmation that tenants have adequate insurance.
  • General contracting work: It’s common for general contractors to request COIs from subcontractors to ensure sufficient coverage.

How to Get a Certificate of Insurance

The process is typically straightforward, especially if you already have an active insurance policy. Here are the steps to secure a COI:

  1. Contact your insurance provider or agent: Request a COI for the specific project or client. Provide all necessary details, including any specific contract requirements, such as additional insureds or coverage limits.
  2. Review policy details: Ensure your current policy meets client requirements. Work with your provider to adjust coverage if changes are needed (e.g., higher limits or additional endorsements).
  3. Receive the COI: Once your agent issues the certificate, you can send it directly to your client. Some insurance companies allow you to download COIs instantly from their customer portal.

What Information is Included in a COI?

A COI typically includes:

  • Insurance company and policyholder details
  • Type of coverage (e.g., general liability, workers’ compensation)
  • Policy number and effective dates
  • Policy limits and endorsements
  • Certificate holder (e.g., client’s name)
  • Additional insureds (if applicable)

Cost and Time to Obtain a COI

A COI itself is usually free if you have an active insurance policy. The time to receive a COI varies but can range from a few minutes to 48 hours, depending on your provider’s speed and whether your policy needs adjustments.

Key Tips for Smooth COI Management

  • Plan ahead: Request a COI as soon as you know it’s required, especially if endorsements need to be added.
  • Double-check details: Ensure the COI accurately reflects all contractual requirements, including additional insureds and coverage limits.
  • Communicate clearly: Provide your insurance agent with all necessary contract details upfront to avoid delays.

Why Managing COIs Matters

Efficient COI management helps you maintain compliance and avoid project delays. Incorrect or outdated documentation can lead to complications, including withheld payments or missed opportunities. By proactively managing COIs, you protect your business and foster trust with clients.

Streamlining COI Management with Technology

Tools like Billy simplify COI management by automating document collection, tracking, and verification. Our platform helps contractors reduce manual administrative tasks, ensuring that COIs remain current and compliant with project requirements.

Want to learn how Billy can help your business stay compliant and reduce COI-related headaches?


By streamlining the COI process and maintaining compliance, contractors can focus on what they do best—building and managing projects—without getting bogged down by paperwork. With the right tools and strategies in place, managing insurance requirements becomes one less thing to worry about.

Ready to improve your COI management process? Contact us today!

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